It’s time for boarding! Become part of our management team and play an active role in shaping the future of River Advice – setting new standards together in European inland waterway transport.
River Advice is the world`s leading independent manager of river vessels. Unter the umbrella of UNITED WATERWAYS, the group of companies employs over 4,000 dedicated staff and represents a fleet of over 100 passenger and event vessels on Europe`s inland waterways. The wide range of services offered supports our customers in all areas of passenger inland waterways transport: shipping company management, crew management, nautical/technical management, hospitality & catering services, safety & security, ship financing, charter brokerage, insurance management, newbuild & conversion support and ship ICT services.
Your responsibilities – Shape the future of River Advice:
- Act as the key expert for assigned applications, overseeing their full lifecycle.
- Maintain and configure applications, manage user databases, and implement updates and enhancements.
- Translate business needs into functional specifications and optimize workflows.
- Coordinate system improvements, new module implementations, integrations, testing, and user acceptance.
- Provide first- and second-level user support, create training materials, and maintain up-to-date documentation.
- Collaborate with managers, IT teams, and vendors to resolve issues, implement enhancements, and manage the application roadmap.
- Ensure systems comply with policies and regulations, coordinate access management, audits, and support risk assessments.
- Monitor data integrity, manage files, and deliver reports on planning, compliance, and performance metrics.
- Support decision-making with business and industry data analysis.
Your profil – What you bring to the table:
- Bachelor´s degree (or equivalent) in business administration or equivalent.
- Strong understanding of application lifecycle management and IT service management (ITSM).
- Strong working knowledge of relevant Microsoft applications.
- Experience with enterprise applications (ERP, CRM, HR systems, or industry specific platforms).
- Familiarity with ITIL, integration concepts, APIs, and data flows.
- Excellent communication skills, coordination, and stakeholder management skills. Ability to assert yourself, prepare decisions promptly, and obtain approval.
- Ability to translate data into actionable insights & technical requirements.
- Experience in analytical and system development.
- High proficiency with PowerBI and database management.
- Proven analytical skills and understanding of organizational structure.
- Experience in generation process documentation and reports.
- Proven ability to manage projects and user testing.
- High proficiency in technical writing.
- Ability to think and act in a networked manner.
- Very structured, reliable, and documented way of working.
- Quick comprehension and affinity for identifying problems.
- English is mandatory, German a big plus, French plus.
What you can expect from River Advice:
We offer a diverse, interesting work area within the UNITED WATERWAYS group, a dynamic and growing group of companies.
Do you think you are the person we are looking for? Then become part of our success and help us navigate Europe`s waterways!
We look forward to receiving your complete application, including details of your salary expectaitons and your earliest possbile starting date.
